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Library Information for Spring 2020 Due to COVID-19: FAQ

To protect the health of its students, faculty and staff amid the global COVID-19 pandemic, Xavier University of Louisiana has decided to move classes online beginning on March 16, 2020. During this time, the University Library will not be opened. However, we are still providing services remotely.

If you have any questions or concerns, please email refinfo@xula.edu

Question 1: Will there be changes in library hours?

Answer: The Library will not be opened during this time (wef March 19). However, we are still providing services remotely and you can still access Library resources online.

Please email refinfo@xula.edu if you have any questions.


Question 2: Will there be any changes in the library services?

Answer: Yes. 

For research consultation and assistance, we have moved our services online. You can make use of our Online Chat for quick real-time help. Alternatively, find the appropriate librarian based on the subject or the special help you need here.

For research questions and assistance related to Archives and Special Collections, email archives@xula.edu or email Irwin Lachoff.

For the project or consultation that relates to the Innovation Studio, please visit the page of Innovation Studio or email Mary George and Jane Fiegel.

For the project or consultation that relates to the Data Visualization Lab, please visit the page of Data Visualization Lab or email Alex Saltzman.


Question 3: Will there be any differences to get access to resources off-campus?

Answer: Yes.

The only difference is that you need to log in to our remote access service - EZproxy. The account is your Brightspace Username and Password. You don't need to visit a particular webpage; you will be asked to log in automatically once you click on any resource on our website. And you only need to log in once until you close the entire browser.

The Library relies heavily on its users to identify issues that need to be fixed. If you have any access issues, please contact Jianshan Yang.


Question 4: How much library material is available online and accessible remotely?

Answer: The library's digital resource includes more than 75,000 online journals, more than 556,000 eBooks, substantial collections of streaming media and hundreds of research databases. We are also putting together a list of resources that are freely available during this period. Please click on the Resources Tab for more details.


Question 5: Can students and faculty still request materials through Interlibrary Loan?

Answer: Yes. Interlibrary Loan services will continue. Please make an ILL request for journal articles at https://xula.libguides.com/Library/InterlibraryLoan.

Please note that due to library closure across the state, interlibrary loan request for books has been suspended. Click on the Resources Tab to check if the book has been made available by publishers or email refinfo@xula.edu for assistance.


Question 6: How can I access Course Reserves Materials ?

Answer:

​Click on the Resources Tab to check if the book has been made available by publishers or email refinfo@xula.edu for assistance.


Question 7: What do I do with books I had checked out (borrowed) before the closure?

Answer:

You can keep the books with you and return them when the Library is open again. There will be no fines for late return of books during the closure.